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Every bed, harness and wearable product includes a sizing guide on its product page with measurements and weight recommendations. If you are between sizes, we suggest sizing up for comfort. Need help? Send us an email and we will guide you.

Most of our beds, grooming and wellness products are suitable for both dogs and cats. Food, treats and toys are clearly labelled for the intended pet, so always check the product page before ordering.

Introduce new calming items gradually. Let your pet sniff and explore the item first, then use it during calm moments before stressful events. Most pets settle in within a few sessions, and full instructions are included with every order.

Beds, blankets and wearable items have removable, machine-washable covers. Toys and grooming tools can be wiped or hand-washed with mild soap. Full care instructions are included on every product page and with your order.

Of course. Our team is always happy to help with product questions, sizing or order updates. Reach out by email or phone and we will get back to you within one business day.